The Teller-phone is a free telephone service that allows you to access your accounts at First Savings Bank Northwest, by calling (425) 277-8610 anytime, day or night.  

By calling this number, you can access the following functions: 

1. You can get current deposit account balances, and other deposit information. 

2. You can find out what checks have cleared your account. 

3. You can transfer funds between your accounts.

4. You can get current loan account balances, date of last loan payment, and other loan information.

Here’s how it works…

Just pick up your touch-tone phone and dial (425) 277-8610.

You will be asked to enter one of the following:

1 Account Access to Main Menu
2 If you are a merchant and need to see if there are sufficient funds to clear a check.
3 Bank business hours and location information
9 Instructions on Teller-Phone service

For service on our main menu, you will be asked to enter a security code on the telephone key pad. The system allows you to change this number at any time. We urge you to change this number for your account protection.

You will be given the following options from which to choose:

For deposit history, or balance information
Press 1

Withdrawal history information
Press 2

To transfer funds between your accounts
Press 3

For loan account information
Press 4

To make a loan payment
Press 5

To change your 4 digit security code (PIN) Press 8

To transfer this call to someone in the Bank
Press 0

For further options
Press 9

At any time press the star (*) key to return to the previous or main menu


Helpful Hints:

When you are asked to enter an account number, be sure to include all 10 digits, starting with the 01 then the remaining 8 digits.

You will find your account number by looking at the bottom of your check or deposit slip. Your account number is the 10 digit number following 325170877.

The pound (#) sign must follow a check number and each dollar amount you enter.

When entering amount, press all numbers (including zeros for an even dollar amount) excluding the decimal point. For example: $1,500.00 would be entered as 150000#.

Just call our office, if you should require assistance - (425) 255-4400.